• overview
  • what customers are saying
  • Plans & pricing
  • Contact 8x8
Your Communication System is Determining
Your Future
Do You Know How it is Performing?

Introducing

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X Series transforms the customer experience by enabling customers and employees to interact in one system of engagement. Enterprises can now optimize valuable moments of engagement with one set of data in one system of intelligence. The results are faster time to resolution at a lower cost and a better experience for customers and employees.

one cloud solution

for

Enterprise Voice, Meetings, Collaboration, and Contact Center across mobile and desktop devices

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Phone
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Video Meetings
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Collaboration
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Contact Center
one system of
Intelligent engagement
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Powered by the Cloud
Available on Mobile & Desktop

X is an easy transition from collaboration to phone to meeting

X is full context with every live interaction

X is centralized team messaging with all collaboration platforms

X is data analytics on every employee and customer interaction

X is supervisor enablement and agent feedback

X is intelligent interactions between employees and customers

X series offers multiple plans

which you can mix and match to address your diverse needs in the most cost efficient manner
view service plans

Explore

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integrated communications

X2 provides your employees with

  • One click from voice to chat to video
  • Cross-platform team messaging
  • Google integration and context rich discussions
  • Mobile to desk/conference phones to desktop
Learn more
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smarter global engagement

X4 includes X2 capabilities plus

  • Unlimited global calling across 46 countries
  • Meetings for up to 50 participants
  • Interaction analytics
Learn more
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speed to resolution

X6 includes X4 capabilities plus

  • One-click subject matter expert access
  • CRM integration
  • Customer engagement analytics
Learn more
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customer experience transformation

X8 includes X6 capabilities plus

  • Integrated voice, email, webchat and social
  • Advanced speech and interaction analytics
  • Predictive outbound campaigns
  • Quality, collaborative performance management
Learn more

Engagement Maturity Model

How does your company's engagement experience compare? Answer three easy questions to find out.

find out
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find out

Engagement Maturity Model
see where you stand

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Answer three easy questions to find out.
Question 1/3

Which of the following capabilities are used at your company? Select all that apply

Answer three easy questions to find out.
Question 2/3

How would you describe the current analytics capabilities for these applications?

Answer three easy questions to find out.
Question 3/3

Which of the following best describes how your current telephony, collaboration and contact center capabilities are delivered?

What customers are saying

Today I was hearing about X Series…team messaging is going to be a huge plus for us.quote stroke
Greg Harvey
Sr. Director of IT, Nexsan
Because our communications system is determining our customer experience.quote stroke
Casey Crawford
CEO, Movement Mortgage
8x8’s X Series is the foundation Lenox needs to transform our employee and customer experiences through real-time customer data, an integrated set of communications tools and access to the right subject matter experts.quote stroke
Ravi Kurumety
CIO, Lenox Corporation
I’m really looking forward to the new experience and all the new features that are coming with it. We are adopting them even sub-day zero.quote stroke
Ted Palmer
Manager of IT Infrastructure, Barnhardt Manufacturing

learn more about our x series packages

Plans & Pricing
The Experience is Everything

Why I ditched my on premise PBX for the Cloud Insights from Town Fair Tire and Silver Peak Systems

Why I ditched my on premise PBX for the Cloud Insights from Town Fair Tire and Silver Peak Systems

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exceptional customer experience starts with your communication system

The challenges of competing on customer experience how enterprises can support more intelligent engagement

The challenges of competing on customer experience how enterprises can support more intelligent engagement

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Call Sales to Learn More

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